P.T. Automation Solutions (ABN 33 100 795 999) provides this website for use by our clients, suppliers and others requiring general information.

All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. PTAS tries to ensure that all information provided as part of this website is correct at the time of inclusion on the website but does not guarantee the accuracy of such information.

PTAS is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage (whether caused by negligence or otherwise) suffered by you as a result of you taking this action.

Further, PTAS does not guarantee that this website will be available at all times; either in general or for access to specific information.

You are solely responsible for any use you choose to make of this website and you accept liability for any and all losses, damages, costs or otherwise resulting directly or indirectly from the use of this website. PTAS specifically disclaims all liability as a consequence of the use of this website, or the use of information provided by, or obtained from, this website which you or any other party may incur. The provision of links to other websites is as a matter of convenience only. It should not be considered as endorsing a particular company or the products or services provided by that company or advertised on any linked website.


In the course of P.T. Automation Solutions (ABN 33 100 795 999) business in Australia, there may be circumstances where PTAS collects personal information and this Privacy Policy has been developed to ensure that such information is handled appropriately.

PTAS is committed to complying with the Privacy Act 1988 in relation to all personal information it collects. This commitment is demonstrated in this Policy. The Privacy Act incorporates the Australian Privacy Principles, and personal information held by PTAS will be treated in accordance with those Principles.

This Policy sets out the broad controls which PTAS has adopted to govern the way it collects and uses personal information, the circumstances in which it might disclose personal information to third parties, how persons can access their personal information held by PTAS and what they can do if they are unhappy with PTAS’s treatment of their personal information.

We may make changes to this Privacy Policy from time to time without notice, via the uploading of an updated version of the Privacy Policy on www.ptas.com.au This Policy applies to any individuals in respect of whom PTAS currently holds, or may in the future collect, personal information.

PTAS collects personal information in a variety of ways in the course of conducting its businesses, including:

  • providing goods and services and related information to customers, and administering customer accounts;
  • engaging suppliers, contractors and other personnel;
  • responding to questions regarding our products and our business;
  • interacting with people via our websites;
  • to consider applications for employment;
  • conducting trade promotions and competitions; and
  • security video surveillance at PTAS sites.

The kinds of personal information collected and held by PTAS include (depending on the circumstances) names, addresses and other contact details, details about a person’s work experience and other qualifications, date of birth, driver’s licence details, bank account details, photographs and video footage.

Where reasonable and practicable, PTAS will collect personal information directly from the person and inform the person that this is being done.

However in some circumstances, it is necessary for PTAS to collect personal information through third party service providers or agents, from a source of publicly available information or from an employer.

Personal information collected by PTAS is held in a variety of formats, including hard copy format and on PTAS’s computer systems. If PTAS receives personal information that PTAS has not requested (unsolicited information) and PTAS determines that PTAS could not have collected that information under the Australian Privacy Principles if PTAS had requested it, then PTAS will destroy or de-identify the information if it is lawful and reasonable to do so.

Where practicable, you may deal with PTAS anonymously or by pseudonym.

PTAS will not collect sensitive information unless the person to whom it relates consents to the collection and the information is reasonably necessary for one or more of PTAS’s functions or activities, except where the collection is required or authorised by law, is necessary to prevent or lessen a serious and imminent threat to the person’s (or another person’s) life or health or is necessary in relation to legal proceedings (current, anticipated or potential), or another permitted exception in the Privacy Act applies.

The use to which we can put personal information depends on the reason for which it was collected.

PTAS may use personal information for its primary purpose of collection (e.g. the delivery of goods to the person) or for any related secondary purpose that we could reasonably be expected to use the personal information for.

In certain circumstances, PTAS may use personal information for promotional or direct marketing purposes. However, a person may at any time request PTAS not to use their personal information for sending direct marketing material to that person. Such a request can be made by contacting PTAS either in writing, by email or by telephone at the contact details below. There is no fee for making such a request.

PTAS respects the privacy of personal information and we will take reasonable steps to keep it strictly confidential.

PTAS will disclose personal information to third parties if it is necessary for the primary purpose of collecting the information, or for a related secondary purpose, if the disclosure could be reasonably expected (e.g. disclosure to a delivery contractor for the purpose of delivering goods ordered from PTAS). Where such a disclosure is necessary, PTAS will require that the third party undertake to treat the personal information in accordance with the Australian Privacy Principles.

Otherwise, PTAS will only disclose personal information to third parties without the consent of the person to whom it relates if the disclosure is:

  1. necessary to protect or enforce PTAS’s legal rights or interests or to defend any claims;
  2. necessary to prevent or lessen a serious threat to a person’s health or safety;
  3. required or authorised by law; or
  4. permitted by another exception in the Privacy Act.

Under no circumstances will PTAS sell personal information without the consent of the person to whom it relates.

PTAS will take all reasonable steps to ensure that all personal information held by PTAS is secure from any unauthorised access or disclosure. However, PTAS does not guarantee that personal information cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur.

PTAS will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes for which PTAS is authorised to use it.

A person may request to access personal information about them held by PTAS. Such a request must be made in writing to the address below.

PTAS will grant a person access to their personal information as soon as possible, subject to the circumstances of the request.

A request to access personal information will be rejected if:

  1. the request is frivolous or vexatious;
  2. providing access would have an unreasonable impact on the privacy of another person;
  3. providing access would pose a serious and imminent threat to the life or health of any person;
  4. providing access would prejudice PTAS’s legal rights; or
  5. there are other legal grounds to deny the request.

PTAS may charge a fee for reasonable costs incurred in giving access to an individual’s personal information. The fee (if any) will be disclosed prior to it being levied. PTAS will take reasonable steps to ensure the accuracy and completeness of the personal information we hold. However, if a person believes that any personal information that we hold about them is inaccurate or out of date, then they should contact PTAS in writing at the address below.

If a person wishes to complain about a breach by PTAS of the PTAS Privacy Policy, the Australian Privacy Principles, the Credit Reporting Privacy Code or a registered APP Code which binds PTAS (if any), a complaint may be lodged in writing by post or by email to the address set out in “Contact PTAS” below.

PTAS takes all complaints seriously and any further action after our initial response to you will vary depending on the nature of your complaint.

If there are any questions regarding the PTAS Privacy Policy or the way that PTAS manages personal information or if there are any concerns about PTAS’s treatment of personal information, then PTAS may be contacted by post, telephone or our Contact page.

PTAS Privacy Officer
2/6 Indy Court, Nerang, QLD 4211